Refund policy

Returns & Refund Policy

Last updated: June 2026

Overview

At AutoSchematic, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return window from the date of delivery.

Eligibility

To be eligible for a return, items must be:

Returned within 30 days of the delivery date
Unused and in their original condition
In original packaging where applicable

Print-on-Demand Products

Our products (posters, phone cases, mouse pads, and MagSafe wallets) are made to order specifically for you. As such:

We do not accept returns or exchanges for change of mind on personalised or custom-printed items
However, if your item arrives damaged, defective, or incorrectly printed, we will offer a full replacement or refund — no return required
Please contact us within 30 days of delivery with a photo of the issue

How to Request a Return or Refund

Email us via the contact form on our website with your order number and reason for the return
For damaged/defective items, include a clear photo
We will respond within 2 business days with next steps

Refunds

Once approved, refunds will be issued to your original payment method within 5–10 business days. You will receive an email confirmation when your refund has been processed.